RETURNS/EXCHANGES
Any merchandise, with the exception of jock straps, mouthguards, and custom-made items, that has not been washed, worn, altered or soiled and remains suitable for resale, may be returned for exchange or refund within 14 days of receipt of order. The customer must inform us about the return within 7 days of receiving the order and pay for the return shipping cost and any refund issued will be for the price of the purchased items minus the initial shipping charge. No exchanges or refunds allowed on jockstraps or mouth guards.
LIMITED REPLACEMENT WARRANTY:
UniformsForMartialArts.com warrants its products to be free from defects in materials and workmanship for a period of 90 calendar days from the date of purchase, provided they have not been subjected to abuse, neglect, or misuse. UniformsForMartialArts.com's sole liability shall be limited to the repair or replacement of such products which are returned to UniformsForMartialArts.com within this 90-day period.
We will always replace defective items free of charge, however, if we have to replace something for an overseas customer, we will only pay to ship to your US address with MyUS.com (or another 3rd party shipper) and you will have to pay them for the rest of the shipping.
SHIPPING INFO FOR U.S. CUSTOMERS
Regular stock orders usually ship out within 0 - 3 business days after being placed. Mainland American orders are shipped by either UPS Ground or USPS Priority Post, at our discretion.
U.S. SHIPPING SURCHARGES:
US Virgin Islands: 5% surcharge
Puerto Rico: 5% surcharge
U.S. Minor Outlying Islands: 10% surcharge
SHIPPING INFO FOR CANADIAN CUSTOMERS
Canadian orders are shipped by either UPS Ground or USPS Priority Post, at our discretion.
Canadian customers are responsible for any and all customs/duty fees imposed by Canadian customs.
SHIPPING INFO FOR OVERSEAS CUSTOMERS
Overseas customers can purchase from our website if they use a mail forwarding services like MyUS.com and if they pay by Paypal since the website only accepts American and Canadian credit cards.
International Shipping with MyUS.com
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.
Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
Follow these two steps for international delivery:
1. Get your own U.S. address in America at www.MyUS.com.
2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.
If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.